Student Counsellor

Haven’t been feeling so good about yourself lately?

The studying isn’t going the way you’d want it to?

Everything seems too much and you have no idea where to start?

Or are you just looking for someone to talk to?
 
You are not alone and you are not on your own.

On this page you will find the answers to the following questions:
  • How can the student counsellor help me?
     
  • How can I make an appointment with the student counsellor?
     
  • Looking for a different kind of help or support?
     
  • In urgent need of help or support?
Studentenbegeleiding KCB

Contact the student counsellor

  • By phone: +32 (0)2 213 42 43
  • Electronically: vera.van.mierlo@ehb.be
  • Physically: room 346.c, Kleine Zavel 5 (not possible at the moment due to Covid-19)
Vera Van Mierlo
Vera Van Mierlo
Student Counsellor & Ombuds

What can the student counsellor do for me?

Vera Van Mierlo is a master in psychology with many years of experience as a student counsellor.
The student counsellor will listen, counsel and work with you to find the best way we can support you. You can talk about whatever is having an impact on your personal well-being and/or your study performance.

You can talk to her in confidence about matters such as:
  • Personal challenges and problems
  • Ongoing and/or inexplicable sadness or moodiness, sudden bouts of crying 
  • Difficulties concentrating or motivating yourself, feelings of lethargy and apathy 
  • Questions about study methods and study skills
  • Outbursts of anger, feeling angry or aggressive most of the time 
  • Disturbances or significant changes in eating and sleeping patterns 
  • Procrastination, fear of failure, low self-confidence, perfectionism, …
  • How to cope with stress
  • Alcohol and drug use 
  • Hyperactive behaviour, racing thoughts, not being able to find a sense of calm or peace 
  • Questions about studying with a disability  (physical disability, learning disability, visual or hearing impairments, head injuries, psychiatric or other non-visible disabilities, autism spectrum disorder, chronical illness, …) 
  • Studying in special circumstances (e.g. pregnancy, working and studying)
  • Feelings of loneliness or social isolation
  • Wanting to hurt yourself or actively hurting yourself
  • Thoughts about no longer wanting to be here, thoughts about suicide
  • Excessive worrying 
  • Bullying behaviours 
  • Relational transgression. You can also have a confidential talk with our designated confidential counsellors Annemie De Rouck and Joeri Van den Brande about such matters
  • … 
Studentenbegeleider KCB

How can I make an appointment with the student counsellor?

Our student counsellor, Vera Van Mierlo, is available on Monday, Tuesday, Thursday and Friday from 9 – 15h. All appointments are currently through Microsoft Teams.

Looking for a different kind of help or support?

Although all conversations with the student counsellor are in the strictest confidence, it is of course possible that you’d prefer to contact an external organisation

  • Community Help Service offers mental health services from psychologists, psychotherapists and a psychiatrist in English (and other languages), for a variety of issues. Their website states that a reasonable fee for the service will be determined considering several factors, but that no-one will be turned away for lack of funds.
     
  • The ‘Centre for Public Well-being’ (Centrum voor Algemeen Welzijn or CAW) offers free support in English (though their website is written in Dutch). You can contact them on 0800/15 13 500; the number is free and can be called even without any call credit on your phone (Mon-Fri; 9h-17h; 9am-5pm). Their location in downtown Brussels offers a walk-in service where you can go without an appointment. Walk-in at their locations in Etterbeek and Anderlecht has been temporarily suspended, but you can still make an appointment. 
     
  • For a small fee, you can consult with a professional at the ‘Centre for Mental Healthcare’ (Centrum voor Geestelijke Gezondheidszorg or CGGZ), at different locations. Their team consists of psychologists, psychiatrists and social workers. Call them to make an appointment. There may be a waiting list. They collaborate with community interpreters if necessary, to provide support in your mother tongue.  
     
  • Merhaba works to unite and empower the LGBT+ community with a migrant background. They offer a free and strictly confidential counselling service, either in person or over the phone. The Rainbow House is a safe haven where LGBTQI persons and their friends can get information, enjoy a hearty welcome or simply meet up. 
     
  • TEJO offers free counselling sessions with a professional therapist for young people up to 20 years old, with a maximum of 10 appointments. All counsellors are volunteers and counselling is available in English, French and German. Other languages may be possible.  You can call to make an appointment, or go there during opening hours.

Extensive information on all available mental health resources in Brussels Capital Region can be found here (website in Dutch and French only). 

Would you prefer to consult with a registered psychologist in private practice? Help is available in a multitude of languages.  Do check with your health insurance fund (‘mutualiteit’/‘mutualité’) or with your insurer about the possibilities for (partial) reimbursement. Private practices Faresa and Vijfhoek are private partners of the school, where counselling is available in different languages.

If you had or still have your own counsellor, psychologist or therapist abroad, consider the possibility of connecting with them online for advice or support, if that is what you prefer. 

Don’t forget, you can also talk to your GP about your physical and mental well-being, as well as ask questions about recommended referrals. Still looking for a general practitioner in Brussels? Look no further! 

Got any other questions, for example about housing, financial support, culture and sports, mobility, student restaurants or student jobs? Then you should definitely take a look at what STUVO has to offer.

Studentenbegeleiding KCB

In urgent need of help or support?

Are you in immediate need for psychological support

  • The Community Help Service helpline offers an anonymous, confidential, 24/7 telephone service in English.
     
  • The Suicide Prevention Helpline offers free and anonymous support over the phone 24/7 and via chat 18h30-22h daily (6.30 pm-10 pm). If you prefer to speak in French, you can call the Centre de Prévention du Suicide.
     
  • Télé-Accueil offers support in French over the phone 24/7. They also offer chat from 13h-03h in the morning (1pm-3am) and so does Chat—Accueil.
     
  • Telefonhilfe 108 offers phone support in German (since this is the 3rd official language in Belgium).
     
  • You can reach the ‘Centre for General Well-being’ (Centrum voor Algemeen Welzijn or CAW) on their free number 0800/15 13 500 (Mon-Fri; 9h-17h; 9am-5pm) or via chat (Mon-Fri; 13h-17h; 1pm-5pm). Their location in Brussels Centre offers a walk-in service where you can go without an appointment.
     
  • And finally, you can find a suicide hotline per country here as well as easy access to helplines on a variety of topics per country here.  

If you are in need of urgent medical assistance or other emergency services (fire brigade, police, ambulance, poison centre, gas odour, power failure,…), you can find the number you need here. All numbers listed are free of charge and most can be reached at any time, even if you have no call credit on your phone.

For medical or psychiatric emergencies, a visit to the emergency services (‘urgences’) of the nearest hospital can be the best course of action.
 
However, if you are in doubt about what to do, or for non-urgent medical needs, it is best to first seek advice from your general practitioner or from the doctor on call.
 
In life-threatening situations, you should go to the emergency services or call an ambulance using the number 100 or 112.

Contact the student counsellor

  • By phone: +32 (0)2 213 42 43
  • Electronically: vera.van.mierlo@ehb.be
  • Physically: room 346.c, Kleine Zavel 5 (not possible at the moment due to Covid-19)
Vera Van Mierlo
Vera Van Mierlo
Student Counsellor & Ombuds